Customer Service Representative - State Farm Agent Team Member

Company: Crystal Plaster - State Farm Agent
Location: Glen Rose
Posted on: February 18, 2026

Job Description:

Job Description Job Description Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Signing bonus Training & development ABOUT OUR AGENCY: With 24 years in business, our agency brings experience, stability, and a forward-looking mindset to everything we do. Our team typically ranges from 7 to 10 members, and weve built an atmosphere thats fun, encouraging, and centered on continuous learning and growth. We focus on helping people reach new potential both in how we serve our customers and how we develop our team. We offer a Simple IRA, flexibility when needed, and a hiring bonus to support long-term success. This is a place where effort is recognized, learning is encouraged, and team members are supported as they grow personally and professionally. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Crystal Plaster - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Keywords: Crystal Plaster - State Farm Agent, Euless , Customer Service Representative - State Farm Agent Team Member, Customer Service & Call Center , Glen Rose, Texas