Unit Manager-Panda Express (DFW Airport)
Company: Concessions International
Location: Irving
Posted on: April 1, 2026
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Job Description:
Purpose of Position : Manages the operation to deliver Superior
Guest Service by performing the following duties: manages the
day-to-day operations of the unit’s performance, cost, revenue,
labor and inventory control, quality of products and services.
Manages employee relations, coaching and counseling, training and
development. Manages quality of product to ensure compliance with
company, franchise, brand/concept, and regulatory agency
requirements. Essential Duties/Responsibilities : 1. Manages the
day-to-day operations of the unit’s performance, cost, revenue,
labor and inventory control, quality of products and services. 2.
Supervises the activities of Assistant Managers and associates by
assigning duties and ensuring that the unit is opened and staffed
appropriately. 3. Manages and reviews unit’s P & L statements to
ensure budgetary targets are achieved. Reviews other required
reports and operating data. Provides analysis to management as
needed. 4. Manages all quality control records, including quality
assurance and loss prevention policies and procedures and cleaning
programs. 5. Ensures compliance with company and brand/concept,
and/or franchise standards of operating procedures, as well as
applicable regulatory agencies. 6. Manages recruitment, selection,
promotion and other associate status changes. 7. Maintains
effective communication and positive associate relations by
ensuring all duties are performed in a timely and professional
manner to include: performance reviews, progressive discipline,
resolving employee relations, and managing incentive programs. 8.
Responsible for the proper training and development of staff and
supports associates to ensure delivery of superior guest service.
9. Operates unit in compliance with airport requirements and
maintains awareness of volume and activities. 10. Works with
maintenance staff to inspect, maintain, and replace equipment and
fixtures when necessary. 11. Follows and monitors safe food
handling, proper hygiene practices and workplace safety standards
for operating a unit. Decision-Making Authority : Position makes
operating decisions with respect to assigned unit. Decisions
regarding menus, operating processes, pricing, etc. are to be
reviewed with next level management and/or the GM. Qualifications :
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Education/ Previous Experience : Bachelor’s degree in hospitality
management, business, or similar program; or graduation from a
recognized culinary institute; or 3-5 years of related experience
in restaurant management; or an equivalent of education and
experience. Must be able to obtain alcohol awareness and/or
ServSafe Food Safety certification. Knowledge of a
food/beverage-based business model. Ability to analyze P&L and
sales reports and take appropriate action. Ability to select,
train, and motivate associates. Exceptional interpersonal skills.
Language Ski ll s : Ability to read, write and comprehend
instructions; create correspondence and memos. Ability to
effectively communicate information individually and in group
situations to customers, co-workers and staff. Mathematical Skills
: Ability to add, subtracts, multiply and divide in all units of
measure, using whole numbers, common fractions and decimals.
Reasoning Ability : Ability to apply reasonable understanding in
carrying out instructions in written, oral or diagram form.
Physical Demands : The physical demands described here are
representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. Must be able to
communicate in verbal and written forms, and visually navigate
through the unit. While performing the duties of this job, the
employee is regularly required to continuously stand and walk. Use
hands for lifting and carrying (0-30lbs.) including frequent
reaching, grasping, pushing and pulling; and stooping and bending.
Work Environment : The work environment characteristics described
here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Keywords: Concessions International, Euless , Unit Manager-Panda Express (DFW Airport), Hospitality & Tourism , Irving, Texas
