Park Services Custodial Representative
Company: Dallas Zoo Management
Location: Dallas
Posted on: April 2, 2026
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Job Description:
Description JOB SUMMARY Performs grounds, buildings, guest
service and other multi-skilled custodial work including trash
cleanup and recycling. Responsible for ensuring high quality
cleanliness standards in guest areas. Custodians frequently engage
in guest interactions, including impromptu conversations,
communicating efficiently and correctly while maintaining
outstanding customer service. Duties are performed outdoors.
SPECIFIC DUTIES AND RESPONSIBILITIES • Ensures that guests receive
outstanding service by providing a friendly environment, which
includes greeting and acknowledging every customer, maintaining
outstanding standards, solid knowledge and all other aspects of
customer service. • Ensures restrooms, indoor areas, meetings
spaces are clean and welcoming to the guests. • Ensures park
pathways, sidewalks and roadways are clean and litter free. •
Correctly and efficiently cleans assigned areas including windows,
toilets, sinks, and floors. • Perform maintenance and custodial
tasks without immediate supervision. • Correctly operates equipment
for desired results. • Provide Zoo and animal information including
show times, keeper talks, way finding directions, etc. • Assists
guests, manages crowds, customer activities for overall safety and
pleasant experiences for guests. • Maintain an orderly appearance
in work and storage areas. • Observes safety, animal care and guest
service guidelines when performing duties. • Perform other duties
as assigned. QUALIFICATIONS • Must have excellent customer service,
communication and interpersonal skills. • Must be able to
communicate effectively with customers and associates. • Must be
flexible, reliable and a self-motivated team player. • Must have a
high school diploma or GED. • Must be able to operate all necessary
equipment to perform the job. • Must be able to follow oral and
written instructions. • Must be able to communicate effectively
both orally and in writing. • Must be able to walk, stand for
extended time, sit, kneel, stoop, crawl, twist, reach above head,
pull bend, climb stairs and ladders and carry up to 30lbs. • Must
be able to work weekends, holidays and some evenings. • Must be
able to actively work in inclement weather. • Must be able to work
as part of a team and independently to achieve positive results. •
Ability to demonstrate a welcoming and cooperative demeanor toward
guests, staff, and volunteers. Examples of Essential Functions •
Ability to stand in one location for extended periods of time. •
Ability to twist, bend and lean to clean areas. • Ability to move
about work area as needed including moving about quickly to assist
a guest. • Ability to view computerized screen or electronic
information. • Possess manual dexterity to operate spray bottles,
brooms, keys. Ability to grasp paper pieces, cups, plastic bags.
Operate switches, turn knobs, and press buttons. • Possess physical
strength and ability to push mop buckets, lift bags of garbage and
cases of paper products, reach above shoulders, climb step ladder.
• Possess physical strength to clean work areas with broom, mop,
duster, and window washing equipment. • Possess physical strength
to open and close doors and manual gates, maneuver latches. Ability
to push 30 lbs. • Ability to speak clearly and effectively on
communication devices. • Ability to hear and understand and respond
to guest and staff requests. • Ability to perform work in a safe
manner. • May perform duties in adverse weather. Successful
candidates must complete a pre-employment drug screening and
background check. The above statements are intended to describe the
general nature and level of work performed by personnel assigned to
this job and is not necessarily an exhaustive list of all duties to
be assigned. All qualified applicants will receive consideration
for employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, protected veteran
status, or disability status. EOE M/F/D/V. www.dallaszoo.com
Keywords: Dallas Zoo Management, Euless , Park Services Custodial Representative, Hospitality & Tourism , Dallas, Texas
