Patient Account Representative - Insurance
Posted on: November 23, 2022
Guidehouse is a leading global provider of consulting services to
the public and commercial markets with broad capabilities in
management, technology, and risk consulting. We help clients
address their toughest challenges and navigate significant
regulatory pressures with a focus on transformational change,
business resiliency, and technology-driven innovation. Across a
range of advisory, consulting, outsourcing, and digital services,
we create scalable, innovative solutions that prepare our clients
for future growth and success. The company has more than 10,000
professionals in over 50 locations globally. Guidehouse is a
Veritas Capital portfolio company, led by seasoned professionals
with proven and diverse expertise in traditional and emerging
technologies, markets, and agenda-setting issues driving national
and global economies. For more information, please visit: .
The Insurance Patient Account Representative is an extension of a
client's business office staff. Representatives are responsible for
taking in-coming and making out-going calls to patients and
insurance companies to resolve account balances. All client
policies and procedures are followed. Representatives will perform
any and all job-related duties as assigned.
This position has an attractive Hybrid schedule. Will work two days
either in the Lewisville, TX or Gardena, CA offices and three days
virtually from home.
Questions regarding this position, you may contact Chris Rivera
(Manager, Talent Acquisition) at .
Essential Job Functions
- Account Review
- Appeals & Denials
- Insurance Follow-up
- Customer Service
- UB-04 & CMS 1500 Duties and Responsibilities
- Complete all business-related requests and correspondence from
patients and insurance companies.
- Responsible for working on 40-70 Accounts Per Day
- Complete all assigned projects in a timely manner.
- Assist client and patients in all requested tasks.
- Communicate to Guidehouse management areas of concern or areas
of improvement. Client Responsibility
- Research and respond to all patient inquiries received by
telephone and mail.
- Update patient demographic information and initiate account
- Try to resolve account balances to zero prior to accounts being
forwarded to an outside agency for collections. Qualifications
- High School Diploma minimum
- 1+ year's medical provider experience working with UB04,
appeals & denials. Preferred:
- PC skills in a Windows environment are required. Knowledge and
utilization of desktop applications to include Word and Excel is
- Ability to initiate and follow through on projects and work
independently with minimal supervision required. Additional
- The successful candidate must not be subject to employment
restrictions from a former employer (such as a non-compete) that
would prevent the candidate from performing the job
responsibilities as described. Disclaimer
Guidehouse is an Equal Employment Opportunity / Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, national origin,
ancestry, citizenship status, military status, protected veteran
status, religion, creed, physical or mental disability, medical
condition, marital status, sex, sexual orientation, gender, gender
identity or expression, age, genetic information, or any other
basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with
criminal histories in a manner consistent with the requirements of
applicable law or ordinance including the Fair Chance Ordinance of
Los Angeles and San Francisco.
If you have visited our website for information about employment
opportunities, or to apply for a position, and you require an
accommodation, please contact Guidehouse Recruiting at 1- or via
email at . All information you provide will be kept confidential
and will be used only to the extent required to provide needed
Guidehouse does not accept unsolicited resumes through or from
search firms or staffing agencies. All unsolicited resumes will be
considered the property of Guidehouse and Guidehouse will not be
obligated to pay a placement fee.
Rewards and Benefits
Guidehouse offers a comprehensive, total rewards package that
includes competitive compensation and a flexible benefits package
that reflects our commitment to creating a diverse and supportive
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
- Position may be eligible for a discretionary variable
Keywords: Guidehouse, Euless , Patient Account Representative - Insurance, Other , Euless, Texas
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