Customer Experience Specialist

Company: CornerStone Staffing
Location: Euless
Posted on: January 21, 2023

Job Description:

Hiring 7 Customer Support Reps for a Medical Credentialing Company right in the heart of DFW, in the Mid Cities (Euless, Texas)!

Hybrid role with central location and an awesome company! Start your career!
2 days work from home, 3 days on site

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  We are looking for candidates who have experience working in the health care, or customer service fields
  
  
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  Candidate is asked to have good job stability
  
  
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  This company has an AMAZING ENVIRONMENT!!!
  
  
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  Temp to hire and 100% job growth!!
  
  
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  Work from home after training! Work Monday/Friday at home and Tuesday, Wednesday, Thursday in the office. If you prefer in office, you have the option to work daily in the office.
  
  
  
  Job Title:
  Customer Experience Specialist (Call Center)7 openings
  
  Pay Rate: $17/hr.
  
  Location: Euless, TX
  
  Training: 8 weeks on site - paid training
  Hybrid schedule after training - Monday & Friday at home and Tuesday - Thursday in the office (option to work all days in office if requested)
  
  Must be fully vaccinated for COVID
  
  Hours: 8a-5pm (Monday Friday) GREAT HOURS for that work/life balance!
  
  Essential Job Functions:
  
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    Customer service (40-60 phone calls)
    
    
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    TOPS 5 calls are: Password reset, profile stats, application, sub application, profile status
    
    
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    Email/ written correspondence
    
    
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    Toggling in multiple screens and multitasking
    
    
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    Speaking to Doctor's on the phone
    
    
    
    Education:
    High School Diploma or equivalent. College preferred.
    
    Experience/ Requirements:
    
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      3-4 years customer service experience, preferably in a health care or professional association setting, but open to any customer service in retail, hospitality or call center.
      
      
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      Savvy with Microsoft Office Suite as well as computer skills
      
      
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      Typing/data entry skills of 45-50 wpm, with a high level of accuracy.
      
      
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      Strong communication skills, both written and verbally
      
      
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      Must have covid vaccines to be eligible for placement at this client
      
      
      
      Please read requirements carefully as we are -prioritizing -those that meet the requirements. -
      
      To Apply for this Job:
      Click the Apply Online button, then:
      
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        If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
        
        
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        If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
        
        
        
        After completing the online application, email your resume to LeighC@cornerstonestaffing.com and put "Customer Experience Specialist (Call Center)" in the subject line of your email to schedule a phone interview.
        
        #ZIP
        #CB
        

Keywords: CornerStone Staffing, Euless , Customer Experience Specialist, Other , Euless, Texas