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Customer Experience Specialist

Company: CornerStone Staffing
Location: Euless
Posted on: January 21, 2023

Job Description:







Hiring 7 Customer Support Reps for a Medical Credentialing Company right in the heart of DFW, in the Mid Cities (Euless, Texas)!

Hybrid role with central location and an awesome company! Start your career!
2 days work from home, 3 days on site



  • We are looking for candidates who have experience working in the health care, or customer service fields


  • Candidate is asked to have good job stability


  • This company has an AMAZING ENVIRONMENT!!!


  • Temp to hire and 100% job growth!!


  • Work from home after training! Work Monday/Friday at home and Tuesday, Wednesday, Thursday in the office. If you prefer in office, you have the option to work daily in the office.



    Job Title:
    Customer Experience Specialist (Call Center)7 openings

    Pay Rate: $17/hr.

    Location: Euless, TX

    Training: 8 weeks on site - paid training
    Hybrid schedule after training - Monday & Friday at home and Tuesday - Thursday in the office (option to work all days in office if requested)

    Must be fully vaccinated for COVID

    Hours: 8a-5pm (Monday Friday) GREAT HOURS for that work/life balance!

    Essential Job Functions:


    • Customer service (40-60 phone calls)


    • TOPS 5 calls are: Password reset, profile stats, application, sub application, profile status


    • Email/ written correspondence


    • Toggling in multiple screens and multitasking


    • Speaking to Doctor's on the phone



      Education:
      High School Diploma or equivalent. College preferred.

      Experience/ Requirements:


      • 3-4 years customer service experience, preferably in a health care or professional association setting, but open to any customer service in retail, hospitality or call center.


      • Savvy with Microsoft Office Suite as well as computer skills


      • Typing/data entry skills of 45-50 wpm, with a high level of accuracy.


      • Strong communication skills, both written and verbally


      • Must have covid vaccines to be eligible for placement at this client



        Please read requirements carefully as we are -prioritizing -those that meet the requirements. -

        To Apply for this Job:
        Click the Apply Online button, then:


        • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.


        • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.



          After completing the online application, email your resume to LeighC@cornerstonestaffing.com and put "Customer Experience Specialist (Call Center)" in the subject line of your email to schedule a phone interview.

          #ZIP
          #CB

Keywords: CornerStone Staffing, Euless , Customer Experience Specialist, Other , Euless, Texas

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