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Customer Experience Specialist

Company: CornerStone Staffing
Location: Euless
Posted on: January 21, 2023

Job Description:

Hiring 7 Customer Support Reps for a Medical Credentialing Company right in the heart of DFW, in the Mid Cities (Euless, Texas)!

Hybrid role with central location and an awesome company! Start your career!
2 days work from home, 3 days on site

  • We are looking for candidates who have experience working in the health care, or customer service fields

  • Candidate is asked to have good job stability

  • This company has an AMAZING ENVIRONMENT!!!

  • Temp to hire and 100% job growth!!

  • Work from home after training! Work Monday/Friday at home and Tuesday, Wednesday, Thursday in the office. If you prefer in office, you have the option to work daily in the office.

    Job Title:
    Customer Experience Specialist (Call Center)7 openings

    Pay Rate: $17/hr.

    Location: Euless, TX

    Training: 8 weeks on site - paid training
    Hybrid schedule after training - Monday & Friday at home and Tuesday - Thursday in the office (option to work all days in office if requested)

    Must be fully vaccinated for COVID

    Hours: 8a-5pm (Monday Friday) GREAT HOURS for that work/life balance!

    Essential Job Functions:

    • Customer service (40-60 phone calls)

    • TOPS 5 calls are: Password reset, profile stats, application, sub application, profile status

    • Email/ written correspondence

    • Toggling in multiple screens and multitasking

    • Speaking to Doctor's on the phone

      High School Diploma or equivalent. College preferred.

      Experience/ Requirements:

      • 3-4 years customer service experience, preferably in a health care or professional association setting, but open to any customer service in retail, hospitality or call center.

      • Savvy with Microsoft Office Suite as well as computer skills

      • Typing/data entry skills of 45-50 wpm, with a high level of accuracy.

      • Strong communication skills, both written and verbally

      • Must have covid vaccines to be eligible for placement at this client

        Please read requirements carefully as we are -prioritizing -those that meet the requirements. -

        To Apply for this Job:
        Click the Apply Online button, then:

        • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

        • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

          After completing the online application, email your resume to and put "Customer Experience Specialist (Call Center)" in the subject line of your email to schedule a phone interview.


Keywords: CornerStone Staffing, Euless , Customer Experience Specialist, Other , Euless, Texas

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